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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,459 total reviews)

Louis DeJoy

18% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Easy to stay in shape

Cons

Unrealistic expectations. Forced OT and forced to work off days

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay raises are guaranteed based on how long you work there or what job you move up into.

Cons

Basically no one has their job based on skill, it is only how long they have been there. As a pse, your schedule is changing constantly in terms of location and hours to fill in where they need help and it usually takes the full 18 months to move up to career. Often 2 and 4am start times with heavy manual labor.

1.0
Jun 2, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Company matched thrift savings play if employee saves 5%.

Cons

Horrible planning and division of responsibilities/labor by supervisors. Some people work six hour days while others end up having to do 11 hours or more. I was lied to about when I would convert to a regular carrier. I was told by a recruiter or HR that it would happen within three months. When I got to my assigned station, I found there was already a PTF who had been there for almost a year. No one should have to work more than eight hours a day and/or 40 hours per week unless they want to opt-in to over time. USPS does this with their regular carriers but PTFs don't receive these rights. PTFs are expected to do whatever they're told. There are so many PTFs in a cluster but when a carrier calls out they still make the in-office PTF cover their route. If they'd get another PTF or two in there, the work could be divided in a way that no one has to go ten hours without access to a bathroom. Delivery truck drivers and mail carriers should be separate crafts, not the same. There should be no overlap as some people prefer to walk and deliver the mail while others prefer to drive and deliver packages. YMMV with management but overall they should be different crafts as the work responsibilities, skills, and risks differ so much. USPS allows regular carriers to take advantage of programs like family leave and medical leave. The carriers rarely come in to work or come in for about four hours a day, but their route remains theirs. The route doesn't open up to PTFs who want the route. Some carriers don't maintain their routes at all. As a result, the PTF has to deal with angry customers and trying to deal with mail boxes that are too full to continue delivering any mail. Pay is the same nation wide regardless of cost of living. If you ever want to move you have to give up seniority and start all over as a PTF again. That basically traps people in their area unable to move out as cost of living increases while pay does not increase enough.

Viewing 19 - 21 of 19,459 Reviews

Glassdoor has 20,908 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.