employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

US Postal Service reviews

2.8

32% would recommend to a friend

(19,480 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,480 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

You work on our own. You get to be in the fresh air. You get plenty of exercise. I lost 30 pounds in a year.

Cons

The schedule is not appropriate for anyone with a family. You work every weekend. Workload at Christmas time is inhuman. Promotion is not merit based, it is strictly through seniority.

2.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

You can get good health insurance at a decent price, possible to transfer to other U.S. locations, usually get to work by yourself for much of the day.

Cons

As an entry level carrier, you don't get guaranteed hours so work can be either sporadic or excessive, and they constantly change the schedule, usually without notice. I've received calls with 30 minutes notice that my start time has changed. Sundays are typically mandatory for RCAs, and in many cases you could end up working 7 day weeks. No pay rate increase when working Sundays or holidays. Supervisors rush carriers and the expectations are unrealistic given the workload. It's virtually impossible to adhere to all the safety regulations and maintain accuracy in the expected time. The pay for rural routes is based on an evaluated delivery time, so if you finish early or late, you get the same pay. It almost always takes longer than the evaluation, depending upon office and route. Most of the supervisors are rude, incompetent, and uninformed. Even when I applied for a transfer my postmaster didn't know how to process it and said he didn't even know if it was possible to transfer. I had to ask another supervisor at the other office. I've frequently been given wrong addresses and other misinformation directly from management, regarding pickups and deliveries. Managers, sometimes including delivery supervisors aren't familiar with the job carriers do. Weak union makes agreements that don't favor the workers they represent. No 401K, no vacation days, no sick leave pay. Most people have had to wait over 10 years to become a "career employee" with full benefits and a regular route. Time spent as an RCA doesn't even count towards any sort of retirement. Extremely high employee turnover. Faulty equipment, raggedy vehicles. Very disorganized and unprofessional. I definitely don't recommend this job but you can see for yourself. You'll be surprised the US Postal Service is run this way!

Viewing 238 - 240 of 19,480 Reviews

Glassdoor has 20,930 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.