USAA reviews

3.3

47% would recommend to a friend

(7,679 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Aug 31, 2025

Exploding Offers

Recommend
CEO approval
Business Outlook

Pros

The culture is very relaxed, and people are generally easy to work with. The office space is fantastic: tons of amenities like Starbucks, huge gyms, convenience stores, and multiple cafeterias. The half-off healthy lunch options are pretty cool. There’s also a lot of flexibility with working hours, so no one is too strict about when you come in or leave, as long as the work gets done.

Cons

The biggest downside is that they give exploding offers, which puts a lot of unnecessary pressure on candidates who are still weighing their options. It doesn’t reflect well on an otherwise caring culture when it comes to their employees. Compensation is also $73k base which is on the low end of what’s standard in the industry. While the benefits are decent, the company could be more competitive on pay.

4.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great office - three gyms, multiple Starbucks locations, Relax and ReEnergize zones. Typically receive 2-weeks pay bonus around Christmas and a "performance incentive" in February/March. Great team and manager.

Cons

4 days mandatory in office. C-suite management not being transparent since the CEO change.

5.0
Aug 28, 2025

Rating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has overall good benefits

Cons

I do not have any cons

Viewing 304 - 306 of 7,679 Reviews

Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.