USAA reviews

3.3

46% would recommend to a friend

(7,680 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good WLB, stable job.

Cons

Not much growth opportunity, siloed role so I didn't get to learn much, tech moves slowly here because of all of the security and compliance. The hierarchical structure prevents lower level employees from making meaningful contributions. There is a bottleneck at the architect level that prevents fully capable individual contributors from building meaningful applications. I have a PhD in my field, but because I didn't know the right people I never got to prove my worth. I've done more in 2 months at my new company compared to four years at USAA. This company is significantly behind on tech, and it will continue to be that way with how conservative it is.

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Glassdoor has 8,370 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.