USAA reviews

3.3

46% would recommend to a friend

(7,680 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
May 16, 2025

Fair Place to work

Recommend
CEO approval
Business Outlook

Pros

Good pay compared to previous companies. Great bonuses. 401k match is incredible. Just great benefits overall. Work is interesting at the moment with an emphasis on developing skills in new tech. Relatively stable. Compared to other large tech companies with constant layoffs, USAA hasn't engaged in a lot of that.

Cons

Corporate culture talks about helping members of the military, but it feels kind of hollow. I'm not saying it's outright phony, but when it's sandwiched between typical business nonsense, it just sounds fake. RTO policy - I know lots of the industry is pushing for this, but middle management was incredibly combative. At the moment it's 4 days a week in office, but no one would be surprised if they decided to push for 5. Middle management has an emphasis on "coaching" engineers. Feels like being micromanaged at times. Depending on your supervisor, it can be very overbearing. I don't have a lot of respect for middle management that isn't focused on supporting the team and shielding tech workers from stress coming from the business side.

5.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

401k , pension and pto is awesome

Cons

not applicable usaa is an awesome company

5.0
May 14, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Great work balance, great benefits

Cons

Wish I had been there longer. I was sorry to see them leave the area.

Viewing 430 - 432 of 7,680 Reviews

Glassdoor has 8,370 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.