USAA reviews

3.3

46% would recommend to a friend

(7,681 total reviews)
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Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
3.0
May 7, 2025

Auto Adjuster III

Recommend
CEO approval
Business Outlook

Pros

- Okay Pay - Work from home opportunities - great start in the career - professional atmosphere - Pays for College

Cons

- low pay for industry - low autonomy over desk - unrealistic expectations

3.0
May 7, 2025

Work environment

Recommend
CEO approval
Business Outlook

Pros

Professional atmosphere, lots of room for development.

Cons

Nothing. It was great company to work for.

2.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Set schedule, nice campus, cool people, paid license, benefits

Cons

TOO MUCH WORK!!!! Unrealistic expectations, "trust the process" from management, overtime is required but not stated in interview process, absolutely no work/life balance that USAA brags about.

Viewing 448 - 450 of 7,681 Reviews

Glassdoor has 8,371 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.