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      USAA

      Engaged Employer

      USAA reviews

      3.2

      46% would recommend to a friend

      (7,684 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.2 out of 5 stars, based on 7,684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Feb 18, 2025

      Great Values

      Software engineer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the culture of USAA. The people here are great to work with and the mission is grounding.

      Cons

      Large corporation with corporate bs from time to time. Big ships move slow.

      1.0
      Feb 18, 2025

      Avoid

      Non injury claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a job at the moment

      Cons

      Insurance coverage is minimal They treat their employees, members and other parties with disrespect If the maanager doesn’t like you they will pile the work on you and then demand that you help other employees with their work while out and won’t let you work your own The manager do not do call backs which causes bad surveys The management will find something to fire you if they don’t like you Me and multiple people were accused of something they never did and then fired for it and they will fight you to not get unemployment If you have an issue deal with it on your own as you will never get any help If you have any questions on the work you won’t get help The lack of answers to questions if horrific If your out on short term of long term you won’t get help from your manager

      5.0
      Feb 18, 2025

      N/a

      Aml analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, great team, environment

      Cons

      None that i can think of

      Viewing 574 - 576 of 7,684 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,375 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.