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      USAA

      Engaged Employer

      USAA reviews

      3.3

      46% would recommend to a friend

      (7,682 total reviews)
      avatar

      Juan C. Andrade

      41% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      8K reviews
      4.0
      Jun 26, 2012

      Good solid company

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance. Mostly positive culture.

      Cons

      High pending. Some negativity in the workplace from stressed out employees.

      5.0
      Jun 14, 2012

      Pretty easy job with great hours

      Mortgage origination specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The 401k match is amazing at 8%. They give you an extra check in December to help with Christmas and they give you an Annual bonus depending on how well the company performs. Last year it was 18% of your annual salary!! In mortgage we pretty much have bankers hours. If you work the later shift you will be there until 8 but it's a monday-friday job.

      Cons

      The training seems to lack quite a bit. You don't feel 100% prepared for your job when they put you on the phones. I know this is common for call center jobs but here it's extremely difficult. Other than not feeling prepared the job is great

      4.0
      Jun 3, 2012

      Great Benifits, Fun projects but the IT department can be stressfull

      Software developer & integrator i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Benifits, christmas bonus, End of Year bonus, started with 25+ days off. IT Department is large and has plenty of room to deeping skills or move around and stay broad. This company truly cares about doing the right thing for the right reason

      Cons

      The IT department is so conservative that it is sometimes hard to stay up on industry trends. The IT department can be a very stressful place becuase of the complexity of most projects.

      Viewing 7381 - 7383 of 7,682 Reviews
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      ReviewsUSAA reviews

      Glassdoor has 8,373 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.