USAA reviews

3.3

46% would recommend to a friend

(7,681 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Sep 11, 2013

Great People!

Recommend
CEO approval
Business Outlook

Pros

Everyone at USAA is so nice! Huge willingness to help out the newbies and everyone had a great sense of humor. There are multiple Starbucks on the complex, great food court, amazing gym, you name it they have it for their employees.

Cons

Honestly, can't think of any except the city may be a problem for some, as Dallas and Houston may be preferred in Texas. My experience was very positive!

5.0
Aug 11, 2013

Awesome career....needed a change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In IT, 2004-2006 were the best years.....got lots accomplished while operating as a high-performing team. IT was assertive, forward thinking....good pay, great benefits, good camaraderie....

Cons

Often times, it could take too long to make decisions. Plan, do, check , act thinking was not yet institutionalized.

Viewing 7489 - 7491 of 7,681 Reviews

Glassdoor has 8,371 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.