USAA reviews

3.3

46% would recommend to a friend

(7,680 total reviews)
avatar

Juan C. Andrade

41% approve of CEO

42% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jun 28, 2012

Good place to work

Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees Bonuses Benefits/compensation Chance to progress

Cons

The "mission" brainwashing- I love the fact that they do have a mission and that they are passionate about it but sometimes it is forced so strongly that its almost bordering religion. Also, micromanagement for service reps.

3.0
Feb 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Solid financial management of company. Realistic objectives. My job is a good fit for me.

Cons

Little advancement for women and minorities. Many people have been there way too long to still be effective.

Viewing 7498 - 7500 of 7,680 Reviews

Glassdoor has 8,370 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.