USAA reviews

3.3

47% would recommend to a friend

(7,679 total reviews)
avatar

Juan C. Andrade

43% approve of CEO

43% positive business outlook

USAA has an employee rating of 3.3 out of 5 stars, based on 7,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 21, 2011

Never seen such dishonesty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, especially the 401K match, and the company is financially strong. If you are in the right area it can be a good place to work.

Cons

In some areas (not all) management are very dishonest and self-serving. I have never seen such a lack of honesty and integrity in any organization as what I saw in some areas of USAA. Ironic since they talk so much about integrity. Don't expect anyone to stand up for doing the right thing. Even if people know about things that are not right, they keep quiet if it does not impact them directly.

1.0
Sep 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Offer Competive pay for contractors

Cons

Unqualified managment and staff General lack of competency Lack of integrity Micromanagment Rigid rules get in the way of completing work effectively and efficiently

Viewing 7558 - 7560 of 7,679 Reviews

Glassdoor has 8,369 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.