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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,663 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Jul 11, 2012

      Good company, from the outside

      Auto claims adjuster iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits; 401k, health, bonuses Several Amenities such as gyms, cafes, etc Good amount of time off

      Cons

      A lot of work and stress for little pay Poor work life balance Inconsistency between managers Heavy Micromanagement High stress environment A lot of coworkers but no time to get to know them Seemed like once training was completed for one position it was very difficult to move out of that department

      5.0
      Jun 17, 2012

      Great company to work for.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission of the association helps guide senior management's decisions. It's read before every employee meeting. There's a great balance between the needs of the members (customers), employees and the company's financials.

      Cons

      Many areas work their employees extremely, especially executive management. The technology infrastructure is out of date and lacking

      3.0
      Mar 26, 2012

      Good work/life balace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, value employees, manageable workload

      Cons

      It's very difficult to leave the office for things such as lunch since it's so big.

      Viewing 7627 - 7629 of 7,663 Reviews
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      Glassdoor has 8,352 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.