Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,663 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Aug 5, 2010

      Best employer in San Antonio

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, opportunities for advancement

      Cons

      none unless you do not enjoy customer service

      3.0
      Jun 30, 2010

      Review of financial services company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent facilities, encouraging recreational activities (ie gym, fitness programs, group activities). Strong emphasis on employee development through training and team seminars.

      Cons

      Highly bureaucratic environment. Office politics can be an impedance at times. Long paper trails needed to accomplish any type of task.

      4.0
      Apr 9, 2010

      Great Job to have in This Economy

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Tuition paid, they give you a credit card to charge!! Pay is comperable to another postion elsewhere Ability to go up in Claims if you desired to

      Cons

      Cannot switch positions to anything outside of claims,even if you have the expirience Many politics involved, more so than others because of the military involvement

      Viewing 7639 - 7641 of 7,663 Reviews
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      ReviewsUSAA reviews

      Glassdoor has 8,352 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.