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      USAA

      Engaged Employer

      USAA reviews

      3.3

      47% would recommend to a friend

      (7,663 total reviews)
      avatar

      Juan C. Andrade

      44% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      USAA has an employee rating of 3.3 out of 5 stars, based on 7,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Sep 7, 2008

      USAA - noble mission with fantastic senior leadership.

      Executive director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic mission - the customers (members) we support are in the Armed Services. Senior leadership is strong and they share strategic information freely. They want all employees to be part of the solution. Team approach and employees are exceptionally nice. 401K package is very lucrative. Compensation is very competitive. Annual Christmas bonus = 2 weeks pay, if organization is doing well financially. They have never missed one distribution. 10% bonus for all employees if company objectives are met. Can exceed if company exceeds goal.

      Cons

      Large organization - sometimes it takes too long to effect change.

      3.0
      Sep 6, 2008

      usaa

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      time off benefits (vacation accrual etc)

      Cons

      threats off being fired/downsized always loom. efforts to"coach to better' perfomace is counterproductive

      3.0
      Sep 2, 2008

      Pigeon Holes

      Software/systems engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is an easy job that pays pretty well and isn't going to stress you out. Most non-management IT workers put in an 8-5 day and no more. There are good benefits (medical, 401k, on-site gyms, etc) that make it hard to beat.

      Cons

      There is very little room for someone to really grow well-rounded technical skills. People are forced into very specialized jobs with no insight into other areas. Additionally, heavy duty technical implementations are contracted out to India or outside vendors. IT staff more often than not are babysitters to external contractors just to make sure they have what they need. Most IT employees never get in deep enough to fully understand anything.

      Viewing 7645 - 7647 of 7,663 Reviews
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      Glassdoor has 8,352 USAA reviews submitted anonymously by USAA employees. Read employee reviews and ratings on Glassdoor to decide if USAA is right for you.