USAA reviews

3.3

46% would recommend to a friend

(2,447 total reviews)
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Juan C. Andrade

40% approve of CEO

42% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The people I work with.

Cons

Increased sales pressure without compensation. They are pretty much making it impossible to get the highest end of year rating which is an “EE” which would allow for a bigger bonus and better end of year raise and they are pushing us to give more partially meets “PM” which allows them to pay a lower bonus and lower raises. All this after coming off our strongest sales year yet. They continue to increase manager work load and spans to avoid hiring more managers. They want you to run it like your own agency but then micro manage everything. Everyone is eating the company low on internal surveys so now we all have to go through a positivity training called Orange Frog instead of them addressing employee concerns. Nobody feels appreciated or valued… especially managers. I could go on and on but just be aware this is not the same company it was 5 years ago. It is not employee focused.

3.0
Nov 14, 2024

Fair

Recommend
CEO approval
Business Outlook

Pros

Good pay, PTO, stable job

Cons

Hard to get a schedule change, started to turn into a sales environment

2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Cafeterias and Gyms are nice, and the amenities

Cons

Poor Management skills in the member representative, these managers and directors are just there to get bonuses and could care less about you. They make you work and work, and god forbid take a bathroom break and it is, "call avoidance" You have to meet metrics each month, after 3-4 months of not meeting it you can be in trouble. make sure you meet that. Leaders that don't care about veterans from what I see. No advancement because other employees have more seniority than you

Viewing 238 - 240 of 2,447 Reviews

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