Jul 12, 2017
Bad Experience
Anonymous employee
USG Insurance Services reviews
3.0
51% would recommend to a friend
Gerald Horton
64% approve of CEO
57% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
4.0
Oct 28, 2016
Overall Good Company to Work For
Current employee, more than 3 years
Arlington, TX
Recommend
CEO approval
Business Outlook
Pros
The company itself is great. I love the systems that are used and the ease of using them. The ability to work from home if needed. Like bad weather days, we are allowed to work from home and not have to miss work if we can't travel on the roads. The close knit Arlington office is more of a family. We all get along good and everyone is always eager to help the next person when it's month end and everyone is rushing to get things done.
Cons
Health Insurance is too expensive for anyone other "employee". Annual reviews are never given on time. Instead of every year, they are every other year or 18 months instead of 12. Pay is not competitive for the area. The base pay for a position is just that regardless of your experience.
4.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook
Pros
Management is very hands on and involved in the day to day happenings. Some places you never see the management and I really like that you can have a conversation with them whenever you need to. There is definitely an open door policy. The in-branch training is top notch. If I ever have a question or need help there is always someone there who can help me or at least point me in the right direction of who to talk to. The technology is wonderful! The programs that USG uses are hands down some of the best in the industry. There are of course glitches and bugs, but IT is always right on top of things! Education is always encouraged and if you want to advance within the company, you will have the full support of management if you put your best foot forward and set a goal for yourself.
Cons
I find the initial systems training provided corporately to be lacking. New hires come in and have everything thrown at them within a week and definitely leave feeling overwhelmed and that they haven't absorbed anything adequately. While the health insurance is reasonable for just the employee, the family health insurance is extremely cost prohibitive. There should be more sharing of the production bonuses for the assistants. As of right now, it is completely up to the producer if they share with their assistant(s) at all and how much they share.
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