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USI Insurance Services

Engaged Employer

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,251 total reviews)
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Michael J. Sicard

96% approve of CEO

85% positive business outlook

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Was close to where I lived.

Cons

No work/life balance. Worked for them for 11 years. Basically worked 24/7 - at times worked at night. Management could ask for a report at 6 pm on Tuesday and expect it 7 am next Wednesday. Had to cancel vacations because management said so. People were hired in busy period and then literally dumped when work flow slowed down.

3.0
Aug 27, 2020

Not recommended

Recommend
CEO approval
Business Outlook

Pros

COVID-19 handled very well, good PTO and paid holidays, decent benefits.

Cons

Very sales heavy environment, consistently hiring sales executives but do not provide support teams, not hiring for support, support teams are very overwhelmed and put in a lot of OT, however no one is permitted to report or use OT on their time sheets, management doesn't care, upper management is condescending and spoiled, no guidance from management and even less guidance from HR representatives, you could spend hours upon hours researching how something should be done with no resolution and then get reprimanded for not completing your task, training is non-existent, new employees are thrown to the wolves with a good luck sentiment, very high stress, they have a lot of great employees who are loyal and dedicated, but they are losing them due to high stress, lack of support, and uncaring attitude. Look elsewhere.

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USI Insurance Services Response
5y
Thanks for taking the time to share this feedback with us. Unfortunately, the experience you describe here is inconsistent with USI’s values and practices. We are committed to a supportive, collaborative work environment in full compliance with all federal, state, and local guidelines. We take the concerns you describe very seriously, and strongly encourage you to contact the HR Officer in your region or USI’s confidential Compliance Hotline so that we may investigate and address them, if necessary.
2.0
Feb 21, 2020

Unprofessional Micromanaged

Recommend
CEO approval
Business Outlook

Pros

You should work here if you like being mircomanaged and spoken to like you are a child.

Cons

Constant micromanagement. The OMNI system is presented as the best thing, but its really nothing but a bunch of outdated pricing and SIC code info.

Viewing 16 - 18 of 2,251 Reviews

Glassdoor has 2,291 USI Insurance Services reviews submitted anonymously by USI Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USI Insurance Services is right for you.