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USI Insurance Services

Engaged Employer

USI Insurance Services reviews

4.2

84% would recommend to a friend

(2,258 total reviews)
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Michael J. Sicard

96% approve of CEO

85% positive business outlook

USI Insurance Services has an employee rating of 4.2 out of 5 stars, based on 2,258 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USI Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

You have the ability to develop and expand your knowledge and technical skills regarding qualified retirement plans and employee benefits.

Cons

You can work very long hours and commit to excellence and management does not acknowledge the dedication. It is a very political place to work and it's who you know not how hard you work that get's rewarded.

2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Initial compensation, market reach, resources

Cons

Minimal if any raises and bonuses. Refusal to hire experienced assistants and as a result accounts are in constant crisis without an adequate base leaving mid to higher level employees scrambling to act in multiple positions to maintain client satisfaction. Falls into the single biggest insurance trap of making high performing producers or just the longest standing producers leadership. Get rid of the toxic leadership. Attitudes and joy within the job have fallen continually over my tenure here as employees are asked to do more and more without appreciation or compensation...but the worst is the refusal to acknowledge that understaffing and refusal to backfill lost employees positions is a problem that impacts all.

5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

So far, USI has been an incredible experience, and I know I made the right decision by choosing this company for my career. From day one, I’ve felt supported by leadership. They invest in the tools, extensive training, updated technology, and resources that set me up for success. The people here are welcoming and genuinely care, and they show it in real, human ways. Everyone wants to help. The culture is collaborative, empowering, and refreshingly free of micromanagement. Even the CEO took time to personally meet and speak with me, which speaks volumes. I absolutely love being part of the team and can’t wait to see where my future takes me as a Construction Select Sales Producer in Tampa, FL.

Cons

Honestly, I haven’t experienced any major downsides so far. Like any company, there’s a learning curve, and there’s a lot to absorb early on. However, the training and support from my leadership and colleagues make it manageable. Not really a con, but obtaining the Florida Property & Casualty 2-20 license is a requirement for the role (as it would be at any insurance brokerage firm). It involves a significant amount of time spent training, learning, and studying. I’m grateful that USI is investing in me throughout the process. My training class is being led by some of the most knowledgeable and successful trainers in the industry, and I couldn’t ask for a better foundation as I begin my journey in the insurance business.

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USI Insurance Services Response
9mo
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience at USI!
Viewing 274 - 276 of 2,258 Reviews

Glassdoor has 2,298 USI Insurance Services reviews submitted anonymously by USI Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if USI Insurance Services is right for you.