UST reviews

3.8

78% would recommend to a friend

(9,644 total reviews)
avatar

Krishna Sudheendra

87% approve of CEO

75% positive business outlook

UST has an employee rating of 3.8 out of 5 stars, based on 9,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UST employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

10K reviews
5.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company with great office at Trivandrum.

Cons

Nothing as drawback because everything is going good

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UST Response
7mo
Happy to hear that you are enjoying your experience with us and appreciate your positive comments about the company and our Trivandrum office. It is great to know things are going well for you. Thank you for being part of the team!
1.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent work / life balance

Cons

UST is a large corporate tech services company whose workforce is primarily based in India. If you are based in another country you can be treated like a second class citizen. For example, they have a big company party in India every year but don't invite the global staff. Compared to other companies, where folks are encouraged to own and learn from their mistakes, UST is a place where people pass the buck, blame others, and make the same poor choices year after year because there is no culture of accountability, transparency, or learning from failures. Sr. Management means well, but they suffer from the unfortunate combination of being out of touch with current global trends coupled with resistance to admitting any gaps in their knowledge (this is related to the company culture of opaqueness; hiding anything that could be viewed as a deficit). This results in a frustrating environment where the recommendations of those who actually have expertise are not valued. Instead, there is a culture of micromanagement, and a resistance to creativity or big thinking. The lack of transparency runs through the whole company; processes are inaccessible and extremely complex. This means that everyday tasks like onboarding a contractor for a project can become months-long ordeals involving 7 different people passing the buck around on an email thread. They have been doing silent layoffs with laughably horrible severance all year. I was among those laid off. I work in tech, so I have been laid off several other times in my career, but the layoff from UST was the most heartless and inhumane I have ever experienced.

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UST Response
7mo
Thank you for sharing your detailed feedback. We are glad you valued the work life balance, and we are sorry that other aspects of your experience did not meet your expectations. The concerns you have raised around communication, inclusion, transparency, and internal processes are taken seriously. We are reviewing these areas to identify improvements and ensure a better experience for employees across all regions. We appreciate the contributions you made during your time with us and wish you the very best in your future endeavors.
4.0
Nov 14, 2025

Good service based company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, great team, okay pay

Cons

Nothing much to disclose. Can work on getting more projects

avatar
UST Response
7mo
Thank you for sharing your feedback. We are happy to hear that you appreciate the management, team, and overall experience with us. We are actively working and it is our aim to create more opportunities for employees in terms of projects, ensuring meaningful and engaging work. We appreciate your contributions and are glad you consider us a good place to work.
Viewing 445 - 447 of 9,644 Reviews

Glassdoor has 10,558 UST reviews submitted anonymously by UST employees. Read employee reviews and ratings on Glassdoor to decide if UST is right for you.