UST reviews

3.8

77% would recommend to a friend

(9,604 total reviews)
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Krishna Sudheendra

86% approve of CEO

74% positive business outlook

UST has an employee rating of 3.8 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UST employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Oct 11, 2023

3 Months & I’m ready to go

Recommend
CEO approval
Business Outlook

Pros

Benefits are great and I am remote the recruiter was fantastic

Cons

No onboarding, left alone for client presentations, meetings at crazy times, overtime 3 months in

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UST Response
2y
Hello, we appreciate your feedback. Here at UST we try and make new hires feel welcomed by having a weekly new hire onboarding program in place for new hires and a buddy system in place - for account onboarding. We also have an Office of Values and Culture, dedicated to promoting the UST Values of Humanity, Humility and Integrity and we have annual employee engagement survey's to help gauge employee engagement and motivation - followed by action steps to address specific feedback. Additionally we have HR roundtables, and with an open door policy - employees can do skip level meetings, and meet with their managers when needed. If you would like to discuss further, please reach out to HR@ust.com
5.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Working as an Office Manager at UST for a year now has been an exceptional experience. This company understands the importance of a well-organized and smoothly run office, and they provide the support and resources needed to excel in this role. It fosters a work environment that values efficiency and its commitment to professional development. They offer ongoing training and educational opportunities for Office Managers, ensuring that we stay updated on industry best practices. The company's commitment to staying at the forefront of technology trends was commendable. Best of all is the support of our Workplace Management Team managers who invest in our growth and translates into improved office operations. I had the opportunity to work with knowledgeable colleagues who were always willing to share their expertise and collaborate on projects. This aspect of the company was a significant asset and contributed to my professional growth.

Cons

Performance evaluations are done quarterly and managers ought to personalize each team member's progress and improvements and not use the prompts on their website. The company's IT support response time leaves much to be desired. When we do encounter networking issues and report them to the IT department, it often takes an unacceptable amount of time for them to address and resolve the problem. A local Networking Team would be nice to have.

5.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Just by being part of a growing company, there are plenty of opportunities for one to grow (if that's what you want). A consistently double digit growing has its challenges, but which also means opportunities to grow and learn. A very stable leadership (avg tenure > 10 years) is proof of strong foundation, and the growth and results speaks for itself. UST has similar problems as peers, but it's entrepreneurial culture and big ambitions makes this a great place to grow.

Cons

All the growing pains of a double digit growth company. Decision making is measured, which can be perceived as slow by many. But it can always be improved. Need patience when navigating processes (nothing new to UST).

Viewing 112 - 114 of 9,604 Reviews

Glassdoor has 10,514 UST reviews submitted anonymously by UST employees. Read employee reviews and ratings on Glassdoor to decide if UST is right for you.