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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Dec 17, 2023

      Great Work Culture, Poorly Educated and Entitled Customer Base

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Wonderful work culture, even remotely - Performance based bonuses - Annual Pay Raise (Does not keep up with inflation) - Standard general benefits - Many opportunities to climb the ladder if you find interest in doing so - Encouragement to go into other departments in call center and even towards external departments. - Tuition coverage - Child Adoption Benefits

      Cons

      - Store locations like to sell out customers and have poor communication on how contracts works for customers, which leads to more unnecessary calls - Substandard spanish contract info for customers who don't speak english, which makes for more upset callers - Repetitive calls involving poorly educated customer on billing - Sitting down all day (standing desk advised for long work periods)

      2.0
      Dec 16, 2023

      Not Great

      Public sector account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are ok, but not great.

      Cons

      They brag about their culture, but it is terrible. Horrible on-boarding and training. Almost zero support.

      Viewing 298 - 300 of 2,467 Reviews
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      ReviewsUScellular reviews

      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.