UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 9, 2023

Solid

Recommend
CEO approval
Business Outlook

Pros

Great place to work if you’re starting off in sales. Management is great, very friendly, helpful, and approachable.

Cons

Used to get paid good but since recent budget cuts as of April 2023 pay is not as good. Management asks you to do a lot of small unnecessary things during each transaction that takes up a lot of time. You can kiss your weekends goodbye.

2.0
May 8, 2023

Letting go of Top Talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of trainings that help leaders get to the next level. Benefits are good.

Cons

Laying off long term employees as they go through another round this past week. Customers already talk about how they don't see the same person when they get there. Not a lot of room for growth unless you move away.

1.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent PTO. Pretty convenient hours. Opportunities for other departments in the company.

Cons

Almost worked at the company for a year now. Seems like the company is on a steady decline unfortunately since the new CEO took over from me talking with more tenured representatives and looking on reddit. With the new commission structure as well it chopped commission payouts in half and really took away the incentive to over perform since the payout is comical. Also like selling with transparency and the management I've had likes to ride the grey are and force you to sell a certain way to benefit their numbers despite if you were to hit your quote. Not much training at all and you're basically told to watch videos for a week and then hop on the sales floor.

Viewing 409 - 411 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.