UScellular reviews

4.2

76% would recommend to a friend

(804 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

Reviews by job title

804 reviews

Reviews about "Compensation"

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2.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

More pay than some wireless providers. Decent benefits. Good workmates who will share in your experiences.

Cons

Dishonest management. Rewarding cheaters who hit sales goals by dishonest means. Commission structure changes making it harder to earn better pay. More work, less pay. Cold calling requirements. Angry customers every day. (Can't help this but it's no fun anyway.) You do not make good money for assisting with issues, or educating customers on how to use their devices. Only with bringing in new contract or prepaid customers. You want to sell, and get past the customers who are not starting new service. Live by false standards (Dynamic Organization), only used to put employees in their place.

1.0
Sep 17, 2015

Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was really nice in the benefits are really good they even full time people did 100% reimbursement for college classes

Cons

They over charger customer give them ok coverage in their home town and if they leave that area they throttle their data. They charge as much as Verizon AT&T first half of the service that they offer they treat their customers like crap I will never be a customer again there nor will I ever think about working there again

3.0
Sep 10, 2015

A good place to work

Recommend
CEO approval
Business Outlook

Pros

Has nice benefits, good work atmosphere. Commission is normally great! Recently they changed the commission structure and it affected everyone's paycheck by a lot. Senior management listened and changed it back.

Cons

Get ready to never have evenings or weekends off since it's retail. Quotas get higher and store traffic isn't increasing.

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