UScellular reviews

4.2

76% would recommend to a friend

(804 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

Reviews by job title

804 reviews

Reviews about "Compensation"

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3.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

- Wonderful work culture, even remotely - Performance based bonuses - Annual Pay Raise (Does not keep up with inflation) - Standard general benefits - Many opportunities to climb the ladder if you find interest in doing so - Encouragement to go into other departments in call center and even towards external departments. - Tuition coverage - Child Adoption Benefits

Cons

- Store locations like to sell out customers and have poor communication on how contracts works for customers, which leads to more unnecessary calls - Substandard spanish contract info for customers who don't speak english, which makes for more upset callers - Repetitive calls involving poorly educated customer on billing - Sitting down all day (standing desk advised for long work periods)

2.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Free or Cheap Phone Plan.

Cons

Ever moving goal posts for quotas Diminishing returns for commission Customer base is rude Leadership is lacking in all qualities associated with being a leader

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