UScellular reviews

4.2

76% would recommend to a friend

(567 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

Reviews by job title

567 reviews

Reviews about "Culture"

Return to all reviews
3.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastically friendly people, long tenure (tons of knowledge about the company and wireless industry. Generally fairly laid back culture. Good work-life balance for the most part. Nice mostly remote/hybrid work environment (I go in to the office maybe once a month). If you're just looking for a decent paycheck, have minimal ambitions, and want work-life balance, this is a good place.

Cons

The biggest con is the highly political, rigid politics. This plays out in several ways. Managers and others several rungs down on the ladder are not "allowed" to talk to senior leaders about anything work-related, even if it would make work more efficient. It seems like absolutely everything has to be run up the chain of command regardless of how significant it is. This is a real motivation killer and it keeps a lot of quality ideas and work from ever getting off the ground. This also leads to extreme title deference. There's this idea at UScellular that because someone is a director, or a senior director, or a VP - or whatever - who has been with the company for 10+ years, he/she has earned the right not to have pushback or questions. What's especially aggravating is that senior leaders themselves don't often think this way. The CEO certainly doesn't. There's a huge layer of middle management that gets in the way of valuable work just because of politics. This is not the place to work for people who want to make big contributions quickly without suffering layers of bureaucracy.

4.0
Sep 11, 2023

Good Company

Recommend
CEO approval
Business Outlook

Pros

Very good culture. Leaders put effort into making sure employees are happy and needs are met

Cons

Company has been slimming down on expenses.

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid Culture, caring direct managers, Great Benefits

Cons

Massive Pay Changes recently. They always do over the years but the recent Commission cut at our level is going to cost me about $15,000 this year. No one is happy about it and local mangers know. Everyone in the company got cut, and many lost their jobs. But Your pay is not secure. Additionally, the company doesn't have much upward mobility unless you want to go be a store manager. It supposedly changed but I recently got told this by someone in another sector of the company They don't value you for other positions until you've been a manager.

Viewing 103 - 105 of 567 Reviews

Glassdoor has 2,545 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.