UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 6, 2016

So much potential...

Recommend
CEO approval
Business Outlook

Pros

Very good leadership training program Nice people Good benefits

Cons

Challenging work/life balance Difficult business partners Too slow to adopt change

2.0
May 21, 2016

Solutions Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, insurance, benefit time off, business casual dress code

Cons

Too many changes, inconsistency, mental stress, micro-management, negativity from upset customers repeatedly, too many employees making mistakes that you have to not only correct but emphasis on fixing customers' emotions at the same time.

2.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Salaries and benefits are competitive with other telecom companies. Enforces having a positive work ethic and not allowed to speak ill of anyone.

Cons

Too many layoffs as well as turnover due to constant reorgs over the past 10 years, which has produced a continuous dysfunctional company. Very sad.... It was once a great company to work for. Mant IT jobs are outsourced and software is proprietary package.

Viewing 157 - 159 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.