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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      76% would recommend to a friend

      (2,470 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Dec 27, 2015

      Good pay, requires a lot of patience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      My time a U.S. Cellular offered great pay and good customer service experience. The pace was fast but conducive to learning and excelling.

      Cons

      This is not a great FIRST customer service job. You aren't dealing with one time transactions here, this is a bill. There is little room for mistakes. You also have to be mindful of customers because (due to this being a $70+ bill that they receive every month) they can get irritable very fast and often over little to nothing.

      4.0
      Dec 27, 2015

      best job so far

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a great coach who just makes a huge diff

      Cons

      you have to deal with a lot of customers who are always right

      1.0
      Dec 16, 2015

      No Job Security

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work like-minded employees that share the same passion and interest in technology and giving customers wireless solutions.

      Cons

      Get in trouble for anything that you do the way that management wants you to do. Managers do not know how to sell. Quotas are set so high in a saturated market which leads to making little to no commission. I made as much as someone that works in fast food. Co-workers will steal your sales when you aren't there to close them.

      Viewing 1681 - 1683 of 2,470 Reviews
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      ReviewsUScellular reviews

      Glassdoor has 2,546 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.