UScellular reviews

4.2

76% would recommend to a friend

(2,470 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,470 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay. Excellent benefits.

Cons

Absolutely no work/life balance. Be prepared to cold call businesses. Terrible billing system that is slow and is constantly needing fixes. Human Resources department does not address poor management.

1.0
Jul 1, 2015

Fastest Downhill Slide Ever

Recommend
CEO approval
Business Outlook

Pros

Job is now very easy to get due to extremely high turnover. Good benefits.

Cons

Constantly decreasing commission. Terrible senior management. Shady business practices. Poor training. Early AM meetings outside your schedule.

3.0
Jul 1, 2015

US Cellular - too demanding for the benefit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really great people to work with and some teams have a better cultural experience. If you stick it out there is opportunities for advancement, but you must be willing to wait years and take a ton of overtime, ect to impress managers.

Cons

Extremely poor management and leadership. Very understaffed. Managers do not empower people. Sink or swim environment where people are not trained and developed for success. The sad part is that there are pockets of great teams with U.S. Cellular that have happy employees and high morale. My regional group is generally disorganized and treats employees as disposable. The heap on work until you break and replace you with the next lowest paid, unqualified person.

Viewing 1795 - 1797 of 2,470 Reviews

Glassdoor has 2,545 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.