UScellular reviews

Information systems; competitive & cost pressures

I worked in both cust svc and sales while i was there. I wouldnt say that it was a terrible place to work, but the cons have seemed to pile up much higher tjan the pros over the last several years. Cons: commission structure changed far to often, and the frontline associates (sales) seemed to be the only departmemt seeing the pay cuts. Management was an either you're in or you're out crowd... and if you are in, they will give you chances that others dont get allowed. The flexible schedule that attracted people to the position has slowly been being taken away over the course of the last couple years and lastly, the system is slow. The ability to use your own judgement, to have some empowerment seemed to be less and less as the push to add services became higher. And, to top it off, the manmer in which we were supposed to add services with our customers was misleading. Not good peoples. Think about it.