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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      76% would recommend to a friend

      (2,467 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      29% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Nov 25, 2014

      Càtering to the lowest common denominator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and decent pay for the level of work

      Cons

      Incompetent management. It's not what you know it's who you know

      3.0
      Nov 25, 2014

      Its Okay

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, you get to work with some good technology, and the free cell phone service is also an added bonus.

      Cons

      U.S. Cellular has a VERY poor and failing system, it never works and is extremely slow, which leads to frustrated customers. In my 8+ months with the company, I have yet to have a smooth transaction where the system works as it is suppose to- you are always on the phone with tech and the system also messes bills up daily. They give RWC's very little power on certain functions of the job, and we are constantly resorting to calling customer support or going to our leader. Your schedule changes all the time on absolutely no notice and you are forced to follow it.

      2.0
      Nov 21, 2014

      Disappointed

      Retail wireless consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay, great insurance, peer training.

      Cons

      Stressful, no work life balance, not enough training for new employees, terrible micro-management, they don't trust employees.

      Viewing 1909 - 1911 of 2,467 Reviews
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      Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.