UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 30, 2014

Abandon hope all ye who enter here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent insurance, 401K matching up to 5% and one of the diminishing number of companies that offer pensions.

Cons

Benefit cons - stingy PTO policies, not very competitive pay structure. This company is unique in that it is publicly traded, but voting control resides with one family. As followers know, this company divested Chicago, St. Louis and other small markets to Sprint, with the transaction completed in May 2013. This move was designed to allow USCC to focus on their "core" markets - small to mid-size mostly rural markets somewhat underserved by the industry giants. This focus has not paid off in results, with subscriber losses continuing. USCC used to present themselves as the friendly alternative to the behemoths, but due to financial pressures now charge for all the services that the giants do (restocking, ESN changes, etc.,). Also, pricing structures now mirror the industry leaders without the attendant benefits (phone choice, nationwide footprint), etc. Culture - the "Dynamic Organization" which I believe existed mostly in the regions, and not at the home office is just a pretense. Back biting and "throwing people under the bus" is practically an art form. Director level and above are barbarians at the gate, bleeding the company while offering only blue sky strategy ideas that have no chance to succeed. If there is a bright side I don't see it.

5.0
Mar 28, 2014

Outstanding

Recommend
CEO approval
Business Outlook

Pros

Culture, leadership, network, compensation, work-life balance

Cons

Company losing market share, not sure about the future of USC after the maket divestiture

4.0
Mar 27, 2014

Great benefits, pay, work/life balance.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay, work/life balance. Great coworkers, open environment.

Cons

Some senior leaders need to be more concerned with satisfying employees than looking to cover there own self interest.

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