UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent commission structure, slightly better than competitors.

Cons

Bad hourly salary for retail sales compared to other carriers. As I stated above, the commission structure is slightly better than our competition - - but it's getting harder and harder to make it when the company is driving customers away in droves and offers nothing in comparison to the competition. We are pricing ourselves just like Verizon and ATT, but the prices on our handsets are often twice that of the big guys. Yet, we are expected to sell, sell, sell. Management doesn't understand we can sell the same product for twice the price when our service and customer ratings are tanking.

1.0
Jan 10, 2014

Looked good initially but once on the inside...look out.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, casual atmosphere, telecommuting was acceptable depending on Manager.

Cons

Constant turnover, very little mobility, poor work life balance, lack of leadership, lack of trust between dept...change is acceptable but chaos is not

Viewing 2068 - 2070 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.