UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 3, 2013

Love the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They care about the customer experience. They finally are launching the iPhone!

Cons

The new billing system is causing them to lose a ton of customers. I'm concerned of their future if changes aren't made soon. New CEO and senior leader changes will make a difference for the better.

1.0
Oct 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Bad recent decisions from management have turned our store into a battleground with constant angry people coming in complaining about their billing, reception & the skyrocketing cost of service...I have never seen a more stressful environment than what employees are having to work in now thanks to the new "upgraded" system that doesn't work most of the time.

Viewing 2092 - 2094 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.