UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

1. A family owned company (TDS is owned by the Carlsons) that is trying desperately to avoid layoffs and any negative impact on Associates. 2. The company is very honest in attempting to give the customer the best experience possible. 3. There is an emphasis on excellence.

Cons

1. A recent layoff in Engineering and Operations has created a sour atmosphere for those who remain. 2. Senior Directors have been promoted to Vice Presidents, while remaining workers have been saddled with more work. 3. Directors, and especially Managers, are always vulnerable to the whims of employee surveys (360 degree appraisals) and middle management.

2.0
Jun 24, 2013

Was good, not anymore!

Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, especially considering part-time employees receive them including vacation. A few years ago there was decent two way communication allowed. If you do well in sales, you can make decent money with commission.

Cons

Where to start: first off, a big thanks to Mary for jumping ship after she sold half the company, fired hundreds more to "become more efficient", oh, and also received a large bonus. Depending on your position, the retail aspect gets very tiring, ie: nights, weekends, and working with the public. There is no longer an open communication feel, and employees are extremely burnt out. Everything from the companies policies to products are becoming oddly similar to Verizon (can someone say buyout). My advice would be to get out if you are still there, and if you're considering a job try and look elsewhere. There is little to no advancement opportunity either.

4.0
Jun 20, 2013

Decent money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good money if you work for your commission

Cons

Hard to move up the ladder

Viewing 2158 - 2160 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.