UScellular reviews

4.2

76% would recommend to a friend

(2,467 total reviews)
avatar

Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Great culture, friendly people. Great pay for interns, fun events. I would argue the interns receive more attention than the employees.

Cons

Company hires more on whether or not an employee fits their culture rather than their talent. The internship experience largely depends on the supervisor.

2.0
Jun 24, 2013

Was good, not anymore!

Recommend
CEO approval
Business Outlook

Pros

Benefits are very good, especially considering part-time employees receive them including vacation. A few years ago there was decent two way communication allowed. If you do well in sales, you can make decent money with commission.

Cons

Where to start: first off, a big thanks to Mary for jumping ship after she sold half the company, fired hundreds more to "become more efficient", oh, and also received a large bonus. Depending on your position, the retail aspect gets very tiring, ie: nights, weekends, and working with the public. There is no longer an open communication feel, and employees are extremely burnt out. Everything from the companies policies to products are becoming oddly similar to Verizon (can someone say buyout). My advice would be to get out if you are still there, and if you're considering a job try and look elsewhere. There is little to no advancement opportunity either.

3.0
Jun 2, 2013

Very Conservative and full of silos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and the company seems to support a good work/life balance. Benefits are fair to good.

Cons

The pay is a little low. It is also difficult for people to move up or move to different positions. The system is very rigid and difficult to change. The "DO" seems to be guidelines for how associates should respect each other, but the company often does not follow the same guidelines in it's relationship with employees.

Viewing 217 - 219 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.