UScellular reviews

They don't protect their leaders. If an accusation arises, they immediately back the Associate, not the Leader. What happens a few months down the line...they terminate all employees who are included in the accusation. Of course, the termination is tied to Associate performance. What a shame!

In actuality, you're asked constantly to engage in lots and lots of coversations about your personal life , feelings, constantly provide feedback to superiors who may or may not really want honest feedback. Very fanatical about using company jargon and communication is almost like learning another language. Conversations during development sessions are stilted due to necessity of using the jargon instead of communicating normally about the same subject. The company policy changes constantly and many times the management even admit to not really knowing what is required and actions and requirements are often reversed after multiple disputes from employees. Feedback about products that are obviously problematic is take poorly and often rejected as not being supportive of the DO. Managment often disagrees from one to the other as to what specific policys and practices actually mean or consist of. Frequent changes of leadership means being coached by many different individuals and adjusting repeatedly to new persons version of the job requirements. One telling thing to me was that after Mary Dillon took over, almost anyone who had been in the top management for any time left and was replaced. The company changed greatly and is not what it used to be.