UScellular reviews

4.2

75% would recommend to a friend

(2,467 total reviews)
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Laurent C. Therivel

74% approve of CEO

29% positive business outlook

UScellular has an employee rating of 4.2 out of 5 stars, based on 2,467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Good salary and great benefits.

Cons

High turnover. Incompetent employees on all levels. The public mantra for US Cellular is the "best customer service in the industry." Not true. And if you are a current employee, please do not like your supervisor. If you do, they get fired. US Cellular's mentality is that if you like your supervisor, then you are working for them and not the company. Go figure!

4.0
Sep 6, 2012

Good overall but culture can be intense

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, genuine people. Most of the people I worked with were good Midwestern folks. The company does hold fun and entertaining events at times. The work life balance is pretty good unless you are on the engineering team.

Cons

Sometimes the emphasis on the culture was much too intense. It almost felt forced at times. They brought in a new CEO so that type of atmosphere may change.

2.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is excellent Benefits Are Great Other associates are good people

Cons

New Hired associates are held to a standard that is unattainable - after 6 weeks you are expected to know policies and procedures as well as a seasoned associate, and if not - see ya! I've seen several people fired ovrlittle mistakes that new associates make. You are driven by fear. You come in to work everyday scared you'll be fired. Everyone is scared to death of the all might "Privacy Violation".

Viewing 2281 - 2283 of 2,467 Reviews

Glassdoor has 2,542 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.