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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 11, 2011

      I regret ever working for U.S Cellular

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health insurance and 401k

      Cons

      Constant coach changes There is alot of downsizing and constant cuts There is a always a fear of being fired. Very Stressful U.S Cellular brags that they are always hiring...that's because they are always firing. If you work in any of their call centers you will notice people disappear very fast.

      2.0
      Aug 3, 2011

      Very Dissatisfied

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nice people. Decent benefit package. Good onboarding program to help you get to know people and other groups

      Cons

      While the Dynamic Organization concept has some great elements to it, it's application seems almost cultish. You either are'DO' or you're not - in which case you're quickly terminated. People are expected to be cheerleaders and always be 'excited', and to never question work being given to them or what's happening around them (blind faith in leadership and the company). The turnover is extraordinarily high as people are always leaving (not wanting to drink the koolaid) or being shown the door. This leaves huge gaps in resources which is a constant struggle for those left behind. Positions are filled at times with a bait & switch type of mentality - just bring in a qualified candidate and plug them in somewhere - regardless of whether that's what they thought they were going to do. All this churn and chaos is bad for business and employee morale.

      Viewing 2365 - 2367 of 2,466 Reviews
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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.