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      UScellular

      Engaged Employer

      UScellular reviews

      4.2

      75% would recommend to a friend

      (2,466 total reviews)
      avatar

      Laurent C. Therivel

      74% approve of CEO

      30% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      UScellular has an employee rating of 4.2 out of 5 stars, based on 2,466 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UScellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 4, 2009

      Struggle with the D.O.

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are great! Culture of the organization is good. New England seems to be the only area that struggles. Associates are happy to help customers.

      Cons

      sales manager pay not good. Coaching from immediate leader inconsistent. Conversations have double meaning in most cases. Interpretation of the D.O. is different from leader to leader and you have to be a mind reader to keep up. Values and behaviors are challenged.

      5.0
      Mar 30, 2009

      US Cellular is a place where believing in something better really happens.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customer service is phenomenal. There are always connections with people that most other wireless service providers don't give quite like US Cellular. The management is always on top of things with even the littlest of stores. The service is the best local and nationwide coverage in the US. We have a rewards program for loyal customers. The price plans are cheaper than pretty much everyone else with good coverage. Overall I would recommend the job if you like people and helping them out.

      Cons

      While the plans are competitive, the phones do not seem to be progressive enough. There aren't that many phones that just jump out at people. The phone prices for new and renewing customers seems a little bit high. There is no international coverage plans and the prepaid system is not that reliable. Signal Insurance is a joke.

      Viewing 2452 - 2454 of 2,466 Reviews
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      Glassdoor has 2,541 UScellular reviews submitted anonymously by UScellular employees. Read employee reviews and ratings on Glassdoor to decide if UScellular is right for you.