Is Uber a good company to work for as a Community Support Representative?

Community Support Representative professionals working at Uber have rated their employer with 3.5 out of 5 stars in 91 Glassdoor reviews. This is a lower than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Community Support Representative Jobs at Uber now and start preparing for your job interview by browsing frequently asked Community Support Representative interview questions at Uber .

Does Uber pay Community Support Representative employees well?

Community Support Representative professionals rate their compensation and benefits at Uber with 4.1 out of 5 stars based on 91 anonymously submitted employee reviews. This is 15.8% better than the company average rating for salary and benefits. Find out more about Community Support Representative salaries at Uber.

What Uber locations are top rated by Community Support Representative employees?

Chicago is the top rated Uber location by Community Support Representative employees.

What are the top reviewed jobs at Uber?

Driver (7513) , Motorista (1353) , Software Engineer (637) , Delivery Driver (410) , UberX Driver (406) , Rideshare Driver (334) , Operations Manager (323) , Account Executive (316) , Customer Service Representative (280) , Account Manager (260) , Senior Software Engineer (248) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (161) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1162 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1126 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 952 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 923 reviews)); "Culture is great and very welcoming" ((in 914 reviews))

What are the cons of working at Uber according to real employee reviews?

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1452 reviews)); "Bad management and stocks :(" ((in 409 reviews)); "work hours are too long and no work life balance" ((in 377 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 245 reviews)); "inexperienced (and poor) leadership" ((in 173 reviews))

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Uber

Uber Community Support Representative reviews

3.5

90% would recommend to a friend

(91 total reviews)

Dara Khosrowshahi

78% approve of CEO

22% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.6

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.3

Senior management

Community Support Representative employees have rated Uber with 3.5 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Community Support Representative professionals have a good working experience there. Uber is rated in line with the average (within 1 standard deviation) by Community Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

5.0

Apr 1, 2025

Great place to work with incredible benefits

Community support representative

Recommend

CEO approval

Business Outlook

Pros

Fun team, very updated tech, team outings were always a blast. Benefits were out of this world.

Cons

Pay way low but it was customer support. Also, it's hard to move up to different positions if the "tier" of your job is too low.

5.0

Oct 22, 2024

Competitive Salary

Community support representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, pay and benefits are competitive

Cons

Shift pattern can be unsocial

3.0

Aug 26, 2024

..

Community manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and safety for employees.

Cons

No growth and development internally

Viewing 1 - 3 of 91 Reviews

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Uber reviews FAQs

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Uber

Uber Community Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work with incredible benefits

Competitive Salary

..

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