Is Uber a good company to work for as a Driver Support?

Driver Support professionals working at Uber have rated their employer with 3.1 out of 5 stars in 1,397 Glassdoor reviews. This is a lower than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Driver Support Jobs at Uber now and start preparing for your job interview by browsing frequently asked Driver Support interview questions at Uber .

Does Uber pay Driver Support employees well?

Driver Support professionals rate their compensation and benefits at Uber with 2.4 out of 5 stars based on 1,397 anonymously submitted employee reviews. This is 37.3% worse than the company average rating for salary and benefits. Find out more about Driver Support salaries at Uber.

How happy are Driver Support professionals working at Uber?

48% of Driver Support employees at Uber would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Driver Support professionals have also rated Uber with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Uber?

Driver (7513) , Motorista (1353) , Software Engineer (637) , Delivery Driver (410) , UberX Driver (406) , Rideshare Driver (334) , Operations Manager (323) , Account Executive (316) , Customer Service Representative (280) , Account Manager (260) , Senior Software Engineer (248) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (161) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1162 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1126 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 952 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 923 reviews)); "Culture is great and very welcoming" ((in 914 reviews))

What are the cons of working at Uber according to real employee reviews?

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1452 reviews)); "Bad management and stocks :(" ((in 409 reviews)); "work hours are too long and no work life balance" ((in 377 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 245 reviews)); "inexperienced (and poor) leadership" ((in 173 reviews))

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Uber

Uber Driver Support reviews

3.1

48% would recommend to a friend

(1,397 total reviews)

Dara Khosrowshahi

34% approve of CEO

34% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Work/Life balance

2.6

Culture & values

2.5

Career opportunities

2.4

Compensation and benefits

2.3

Senior management

Driver Support employees have rated Uber with 3.1 out of 5 stars, based on 1,397 company reviews on Glassdoor. This indicates that most Driver Support professionals have a good working experience there. Uber is rated in line with the average (within 1 standard deviation) by Driver Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 23, 2026

Low pay and unfair treatment for drivers

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

No pros at all. Uber’s greed is at a different level.

Cons

Extremely low pay, paid less than minimum wage. Uber kept kicking me offline even though I’m supposed to have freedom of schedule. They want me to reserve times that don’t exist and make the whole city only for “platinum drivers”. There is no way to earn unless you kneel down and become a “platinum driver”

5.0

Jul 13, 2026

Flexible hours but potential for long workdays

Driver

Recommend

CEO approval

Business Outlook

Pros

Freedom to work when you want.

Cons

Hours can be long and sometimes the best money is not at the ideal time

1.0

Jul 13, 2026

Company stole from me; be cautious. Corrupt

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Nothing. They have compensated me for my work

Cons

This company stole from me. I’d be careful. It feels corrupt. There’s very little support over there in India or wherever they outsource if the slightest thing goes wrong.

Viewing 1 - 3 of 1,397 Reviews

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Uber

Uber Driver Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay and unfair treatment for drivers

Flexible hours but potential for long workdays

Company stole from me; be cautious. Corrupt

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