Is Uber a good company to work for as a Operations Manager?

Operations Manager professionals working at Uber have rated their employer with 4.3 out of 5 stars in 273 Glassdoor reviews. This is a higher than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Operations Manager Jobs at Uber now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Uber .

Does Uber pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Uber with 4.3 out of 5 stars based on 273 anonymously submitted employee reviews. This is 20.5% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Uber.

How happy are Operations Manager professionals working at Uber?

85% of Operations Manager employees at Uber would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Operations Manager professionals have also rated Uber with a 3.8 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.2 rating for culture and values and 4.0 rating for career opportunities.

What Uber locations are top rated by Operations Manager employees?

Uber locations which are top rated by Operations Manager employees are New York , San Francisco and Chicago .

What are the top reviewed jobs at Uber?

Driver (7512) , Motorista (1353) , Software Engineer (637) , Delivery Driver (408) , UberX Driver (406) , Rideshare Driver (334) , Operations Manager (323) , Account Executive (315) , Customer Service Representative (280) , Account Manager (259) , Senior Software Engineer (248) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (161) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1146 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1107 reviews)); "The driving experience at uber is very enjoyable and good money can be made when done properly." ((in 959 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 922 reviews)); "Culture is great and very welcoming" ((in 907 reviews))

What are the cons of working at Uber according to real employee reviews?

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1438 reviews)); "Bad management and stocks :(" ((in 406 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 252 reviews)); "inexperienced (and poor) leadership" ((in 177 reviews)); "Many layoffs (I was part of covid layoffs)" ((in 120 reviews))

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Uber

Uber Operations Manager reviews

4.3

85% would recommend to a friend

(273 total reviews)

Dara Khosrowshahi

99% approve of CEO

95% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.3

Compensation and benefits

4.2

Culture & values

4.0

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Operations Manager employees have rated Uber with 4.3 out of 5 stars, based on 273 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Uber is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

273 reviews

5.0

Mar 1, 2017

(Lots of) Incredibly Rewarding Work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

- Some of the sharpest, most dedicated folk in the world - An immense impact on your community you can see in real-time - Lots of career growth opportunities and fluidity within and between roles - Strong leaders and minimal politics - Opportunity to speak up and be heard - Frequent travel with amazing experiences

Cons

- Can be stressful juggling so many knives at once - Long hours not mandated, but common - Working with consumer-facing product makes it challenging to have normal conversations outside work (every day is a customer support session) - For the amount of work we do, pay is (surprisingly) not mind-blowing

Uber Response

Completely agree with your advice! We're having a big impact on the cities we serve but it's important we're strategic and thoughtful in working on the highest-impact, highest-reward projects that benefit our riders and drivers. Thanks for the review and keep it up.

1.0

Feb 26, 2017

Everything you've heard about Uber is true - doubly so for the LA office

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Workload is fairly light compared to other areas of the company. If you play your cards right, this is much less than a 9-to-5 job if you're good at acting like you're working during the day. In addition, no one checks your work in this office. This is a byproduct of most colleagues being completely checked out and not having the mental capability to understand anything beyond basic arithmetic. For what it's worth, some of the benefits are nice. You get 15 free trips up to $15 a month, and lunch is served every day. The office is also in a great location, so it's nice to meet up with friends after work.

Cons

Most of middle management is completely incompetent. This is because the competent individuals have left for HQ, so only mediocrity is left. This office also promotes heavily based on seniority, so if you're neither, I recommend you look for another job. Surviving in this office has nothing to do with merit. It is more important to fall in line than to do anything substantial. Keep your head down, act like your boss is God's gift to the world, and find a way to set yourself up for a successful transfer after the 6 months.

5.0

Jan 25, 2017

The best place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Fun and creative working environment

Cons

None of it, I am happy at Uber

Uber Response

Thanks for the review and keep up the great work growing Uber in Indo!

Viewing 265 - 267 of 273 Reviews

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Uber Operations Manager reviews

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(Lots of) Incredibly Rewarding Work

Everything you've heard about Uber is true - doubly so for the LA office

The best place to work

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