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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,300 total reviews)
      avatar

      Dara Khosrowshahi

      71% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      5.0
      Jun 14, 2016

      Unique Opportunity

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people everywhere. Very collaborative environment where everyone is willing to support each other to achieve the company's goals. Higher than industry average focus on the company's goals rather than being team-centric. Feels like entities within the company where everyone is able to operate independent of bureaucracy to operate quickly, efficiently but help each other out. Company values appear to be very tangible rather than buzz words. Hit the ground running when arrived. Several projects down in the span of the first couple of months. Who needs 6 months to ramp up?! Will be excited to see what I've accomplished in a year from now at this speed! Free food and snacks A set number of Uber credits every month for UberEats and rides

      Cons

      Longer hours than average companies (hiring is quite aggressive to mitigate it) Dinner is served late (8:15pm) Stocks in lieu of 401k matching

      avatar
      Uber Response
      10y
      Love that you call out areas like our company values and the fast-pace culture that we've been working hard to maintain. It's great to get positive feedback on those! With our growth there's so much work to be done, but make sure you're keeping a healthy balance between work and personal time - it's important. Keep up the good work!
      5.0
      May 30, 2016

      Perfect balance of startup energy & structure from scale

      Product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came from the startup world and was looking for a more mature organization that still had the entrepreneurial energy. Uber is that company. The values that Uber instills in its employees are geared toward empowering you to make an impact and move things forward. While I don't feel like I'm lacking resources, I tend towards a scrappy means to make things happen. It's rare to have the opportunity to operate on the scale that Uber brings, and yet cross-functional teams collaborate in a seamless function. I'm grateful to work with a crew that hustles and is energized to do so.

      Cons

      Everyone will offer you their opinion when you start working at Uber. And while it's one of the more competitive places to land a job, it has a notable reputation in Silicon Valley. I don't see this as a con, but it's important that you believe in the mission of Uber. Everyone at Uber is excited to make Uber as reliable as running water (for everyone), but if you aren't 100% excited by that mission, it's not the right place.

      avatar
      Uber Response
      10y
      Great review - thank you!
      2.0
      Apr 7, 2016

      Good place to plant the seed.

      Community support representative - chicago center of excellence (coe)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're looking for post-grad experience or something to hold you over financially, this might be a good fit for you. For the most part, the people that share the same status as you are enjoyable to be around and can be there for help whenever you need it. In regards to perks, you can expect to dress casual everyday, have access to a limited snack selection, and eat a catered lunch/dinner daily (which I personally don't recommend, but some do!). As full time employees, you'll most likely receive some type of pre-tax compensation to use for Uber's products in app as well.

      Cons

      Unfortunately, the room to develop outside of working at the support center is somewhat bleak. Being the front lines of handling Uber's messy situations is complimented with a standard customer service wage (see Google for average salary) and monotonous daily tasks. Additionally, the work life balance is something talked about throughout the entire company. You'll notice that it applies to this position as well. Your sick days, personal days, and vacation days are all combined into one insufficient balance throughout the year. Depending on business needs, your typical holidays are not always promised either.

      avatar
      Uber Response
      10y
      Thank you for your thoughtful comments. You may have seen the Culture survey that recently went out to all employees. We're in the process of building programming around the results which includes manager and employee development. If you have any more specific suggestions about improving your experience, don't hesitate to reach out. -Andrew, alevy@uber.com
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