Uline reviews

3.6

64% would recommend to a friend

(1,541 total reviews)
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Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jan 16, 2017

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company with unlimited potential and opportunities. Will work with you as long you demonstrate your willingness to improve.

Cons

Very structured and demanding. But they dont ask or expect anything that you shouldn't already want for yourself. If you work hard aim to work harder.

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Uline Response
9y
Thank you for taking the time to write your feedback. Exceptional customer service is something we pride ourselves in at Uline. Every customer is answered by a live representative, not a machine. At Uline we value team thinking with individual effort and the customer service team is a vital player in our success.
3.0
Jan 5, 2017

Parent-child paradigm ruins the culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer service, the benefits and the beauty. These are the high points that have resulted in a 3 rating rather than something lower. But don't be blinded by the money and the beauty--there is a lot that's rotten in the state of Uline.

Cons

It takes a lot to elicit negative feedback from me. Here goes--the president (Liz) is off-the-charts controlling, capricious, stuck-in-the-80s. Never has a president's influence been more apparent for both good and ill. Her paradigm is parent-child, not colleague-colleague, and you will feel it in every encounter. She gets reports on ALL of her employees' actions, even the mundane, like when you use the on-campus salon. She refuses to accept things she doesn't understand, so the creep toward technical modernization is about one step for every 20 years. It is seriously stifling. Management is gossipy and can be vindictive. And if you like to be innovative and try to improve processes, this is absolutely not the place for you.

4.0
Jan 4, 2017

General warehouse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus Coworkers Stable company that continues to grow

Cons

Hours take over life Management is untrained and petty

Viewing 1288 - 1290 of 1,541 Reviews

Glassdoor has 1,772 Uline reviews submitted anonymously by Uline employees. Read employee reviews and ratings on Glassdoor to decide if Uline is right for you.