Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Aug 1, 2014

Associate manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the "gratis" you receive from some of the vendors but doesn't make up for all the cons. 401k, vacation and health insurance 50% off salon services

Cons

I've been in management for over 15 years and this by far is the worst training program I've ever seen. This company doesn't invest in their employees and doesn't give their stores the payroll they need to keep customers happy. Minimal pay, low payroll, the employee discount is only 25%, the DM loves to threaten to write the entire store team up. No weekends off, work life balance is the worst I've ever seen in any company. If you have a family RUN! They stayed open 24 hours straight on Thanksgiving, didn't close Easter Sunday when no one else in our center were open. The GM's are over worked, the stores are under staffed they set you up to fail by making it almost impossible to provide great customer service.

3.0
May 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Discounted beauty products. Occasional gratis. Decent pay. Good introductory management position (MSC). Growing company, always opening new stores, plenty of opportunities if you're willing to re-locate.

Cons

Very little training. Really high turnover. Dress code. Open ALL holidays excluding Christmas day, but that is "under review" for this coming holiday season. Understaffed, but no payroll allotted to fix it. Crazy hours as a merchandise & service coordinator (merchandise manager). Nights until midnight-2AM followed by early mornings at 7AM. This is not a position for anyone in school or with another job, the hours are just too crazy. Always out of high-demanded product, there's no way to order specific things we KNOW we need. EXTREMELY OLD COMPUTER SYSTEMS! POS and scanners are from the '90s. They make simple tasks extremely difficult. Gave cashiers and regular beauty advisors more hours than me - that's ridiculous as a manager.

1.0
Nov 11, 2013

Former skin therapist

Recommend
CEO approval
Business Outlook

Pros

Discount, free salon services(if you work in the salon, 50% off for retail employees).

Cons

Terrible pay, company doesn't value employees whatsoever(ie: everyone is replaceable), huge disconnect between corporate and stores.

Viewing 61 - 63 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.