Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,975 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Sep 18, 2014

expected something different...

Recommend
CEO approval
Business Outlook

Pros

25% discount Can use your discount in combination with your loyalty rewards

Cons

GM's never leave their office, no training...focus placed on tasking not the customer ...gossiping/cattiness...no payroll hours! Only 2 people closing on a busy Saturday...

2.0
Sep 6, 2014

Fun Environment, Terrible Job

Recommend
CEO approval
Business Outlook

Pros

Good discount on product, I loved most of the people I worked with, Easy to get time off, Fun to be in the be beauty industry environment with all the new products & hair & makeup trends.

Cons

It was very difficult having the retail side managers run the salon. Some issues we had at our store were: Very little training, Too many discounts/ promotions on services, it made it very difficult to build a loyal clientele and people ALWAYS expected discounts.There was no receptionist to take salon calls/appointments and no voicemail for clients to leave messages, so we had to answer calls while we were with clients. The commission/ hourly pay are low and they make it very difficult to "level jump" by always cutting hours to make sure the salon would make its budget. Your numbers are all they care about, and its harder to make your numbers with things like $55 color and cut specials and barely any hours. They constantly changed stylists schedules without notice, and we rarely ever received gratis we were promised.

Viewing 118 - 120 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.