Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,975 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Apr 24, 2014

Very sad experience

Recommend
CEO approval
Business Outlook

Pros

Working with talented salon professionals

Cons

General Manager was determined to destroy any cooperation between co managers.

1.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

One of the worst jobs ever! Ulta will not pay their employees enough money to retain qualified people to work in this environment, always short handed by the weekend, because of the last minute payroll cuts. The stock was never merchandised properly, because of payroll cuts. So many shop lifters and Ulta will not pay for security, yet they expect all employees to carry a plastic bag in and out of the store. You must be "bag checked" by a manger in front of the camera before exiting the building. This includes waiting after you have logged out for your 30 minute "meal time" while there is one manager on duty, who has a line of 25 "guests" waiting pay for their products. If you are lucky and they manager is not in a bad mood, she will try to step away from the register to "bag check" you while the guests are stuffing products from the grab and go into their purses. I have never seen anything so unprofessional in my life. I do not think it was just the location I was at either. Too many vendor's said it was like that at every location. It is called the Ulta curse.

Cons

It is impossible to complete a days work because you never have a full staff, even on weekends.

1.0
Jan 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefit Cosmetics is a major vendor, they are Amazing. Ulta has a large amount of free product (gratis) and access to product knowledge.

Cons

Low Pay. Inexperienced Management. I opened a store as a Benefit Brow Employee. They Hired 50 people to get the store up and running. After 3 months the entire staff was cut down to 12 employees. It was a popularity contest. They cut peoples hours to less than one 4 hour shift a week. It was horrible. I was "safe" from budget cuts due to Benefit Cosmetics providing my payroll hours. There were many many days where I was the only employee on the sales floor and one cashier with one missing member of mgmt. It was ridiculous. There are no ethics in America anymore.

Viewing 127 - 129 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.