Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,983 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jun 22, 2012

If only Corp knew the TRUTH!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounts, continued education, working with some of the best people in AL, Great Customers , 401k , great company on corporate level, paid vacation, sick days, personal days, time off for death in family, and knowing they will be around for the long haul.

Cons

Corporate is out of reach for employees that started working here because they believed in the company and what they thought it stood for. If we really had the all mighty open door policy then employees wouldn't feel so abused after telling in house management or even better the DM about a problem. The downside to this company is that they spent so much time and money on a rule book that is worthless unless a manager needs it to use against you to cover her tracks. I work in a store that was opened without even 1 person who came from already working with the company. We all know this was a Huge mistake! Well I'm sure corporate doesn't because from what we see everyday we are pretty sure lazy, rule breaking, unprofessional, unruly, and unmanageable employees are to blame for low #s or customer complaints! Funny how all we see is management sitting in the office, huddled around the store, or anywhere else they can find to talk about employees like we are still in middle school and they are the perfect elite bullies! Its very sad when you see a store that could make Ulta's top 10 without a doubt being put down / kept down by a ever changing management team that is unqualified for a snow cone stand much less a company that is on the top list in USA for up and coming companies. Mobile AL isn't the Ulta it could be. I love this company but HATE this location! But don't be fooled by smoke and mirrors! I know what your thinking .... We have tried calling the DM, employee hotline, even our DM's boss the HR manager for our district and I could still PROMISE you that Corporate has not one clue that anything is wrong down here in AL .... if anything .... they think they have an Amazing management team that has it horrible because they have a worthless, uneducated, and blah blah blah staff.

3.0
Jun 19, 2012

Company who needs to decide it's identity.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice work enviroment, retail discounts, lots of products to offer shoppers and opportunty to grow a stylist business

Cons

company directed promotions that give away free services, contastly changing discounts and reward programs that confuse and anger the customers.

Viewing 13762 - 13764 of 13,983 Reviews

Glassdoor has 14,287 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.