Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,983 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
May 29, 2012

General Manager

Recommend
CEO approval
Business Outlook

Pros

*they pay well and the gratis is amazing *the discount for hair services

Cons

I would not recommend ULTA to my worst enemy.....this was the worst experience in my retail career...I worked 80+ hours a week due to low payroll but high expectations of tasks that need to be done...

2.0
May 23, 2012

A roller coaster...

Recommend
CEO approval
Business Outlook

Pros

Many opportunities for promotions for those willing to work for it, competitive pay scale.

Cons

Extreme lack of respect for employees from GM and/or DM. Made to feel like work done is insignificant. Lack of communication between members of management team. Hours offered during interview are rarely ever given due to lack of payroll.

3.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

I get along with everyone I work with and have excellent relationships with fellow store managers and the district manager; employee discount is 25%, and sometimes we get gratis

Cons

The company is CHEAP, CHEAP, CHEAP, from allocating hours for employees to the terrible garbage bags we have to use. The music is AWFUL, and if you work more than four consecutive hours, you'll have to hear the playlist again! There usually aren't enough employees on the floor due to having so few hours to give to employees. This in turn causes customer dissatisfaction and too long of lines at the register. We can't adjust the temperature in the store unless we call corporate so they can do it for us, so we're usually sweating profusely or freezing. We have to clean the bathrooms ourselves; there's no cleaning crew.

Viewing 13774 - 13776 of 13,983 Reviews

Glassdoor has 14,287 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.