Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,975 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

- some of the co-workers are great people and are fun to be around - gratis, whenever you actually recieve it, is always good

Cons

-The Management are completely and utterly incompetent - When requesting for time off if it is one day short of 14 days notice you are given grief about it or actually black-mailed (true story) - The pay is terrible for the job and what they expect given I have worked other, higher-end places that pay much better - NO COMMISSION, yet there are sales goals? that's laughable - Managers are rude 90% of the time and will blow you off if you have to correct your schedule or need something of them - A lot of talking behind people's backs and A LOT of jealousy - Unfairness! Management stands around and chews the fat but when you do the same for a couple minutes you are immediately told to "disperse" - Nit-picking over stupid things like the wrong pair of shoes - The entire dress code is actually ridiculous given they sell Revlon and other mass cosmetics. - There are cameras in every inch of the store yet they still treat their employees like thieves when in reality, the customers are the ones doing ALL of the stealing - There is no communication between members of management. If you tell one person, it will never get back to the store manager or another manager. No matter how many times you remind them. - When you do a job well done you are never complimented, they focus on the negative only.

3.0
Aug 22, 2010

Only the stong survive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fifty percent discount on salon services and 25 percent store discount on products. Great place to work if you're a college student. Great for the person that wants to work 8 hours or less, weekly.

Cons

If you need consistent hours and a steady income, this is not the place for you. At times, there can be angry customers and professional shoplifters. Ulta can't seem to keep their "best employees."

5.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent environment, people are positive and professional. The discount benefit is great. I like the way the company is focused on clients but does not pressure the associates to perform, supporting them instead.

Cons

Working with makeup is far a far dirtier job than one might expect! Also, we have little control over what we get in stock and this is frustrating when a client wants to purchase an item but we don't have it.

Viewing 13921 - 13923 of 13,975 Reviews

Glassdoor has 14,279 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.